Frequently Asked Questions
Last Updated: October 2026
Membership and agreements
What do I sign to take a desk or a room?
A SproutBox Co-Working Space Agreement, signed electronically. It states your space, the monthly fee, the start date, the term and the terms below. If anything here differs from your agreement, your agreement applies.
Is there a lock-in?
Not on our published prices. A plan taken at a negotiated rate carries a lock-in, normally six months from the start date, during which notice cannot be given. Your agreement states it if there is one.
How much notice do I give to leave?
One month, on either side, running from the 1st of a calendar month. Notice given on any other day runs from the following 1st, so your last day is always a month end.
What happens at the end of my term?
The agreement renews automatically for the same term unless either side ends it with notice. The monthly fee rises by 10% a year, and we tell you the new fee at least 30 days before it applies.
Deposit and payment on signing
Is there a security deposit?
Not on our published prices. A plan taken at a negotiated rate carries a security deposit, normally two months of the monthly fee. It carries no GST, is held for the length of your agreement, and is refunded when you leave, less any amounts due.
What is payable when I sign?
Your agreement lists it, with one total: the fee for your first whole calendar month in advance, a part month if you start mid-month, a security deposit if your plan has one, and a signup fee where one applies. The advance is applied against that first month's invoice. GST is added to everything except the deposit.
Billing and invoices
When am I invoiced?
Each invoice covers one calendar month. It is raised on the 15th of the month before and is payable by the 22nd: December's invoice is raised on 15 November and due by 22 November. If you start mid-month, the first invoice covers the days from your start date to the month end, charged on the actual number of days in that month.
How do I pay?
By bank transfer to the account printed on your invoice. Please quote the invoice number so we can match the payment.
Do prices include GST?
No. GST at 18% is added to the monthly fee and to day passes and meeting rooms. The place of supply is Karnataka.
Can I deduct TDS?
Yes, as the Income Tax Act allows. Please send us the TDS certificate each quarter.
Something on my invoice is wrong. What do I do?
Write to care@sproutbox.in within 7 days of the invoice date with the amount and the reason. The undisputed part stays payable by the due date. The full terms are on our Invoice Terms page.
What if I pay late?
Late payment attracts default interest at the rate in your agreement, and access may be withheld while an amount is outstanding.
Using the space
When can I use the space?
SproutBox is open 7 days a week, 8:30 AM to 8:30 PM. Members also have access until 10 PM, Monday to Saturday, unless their agreement says otherwise. Day passes are available Monday to Saturday, 8:30 AM to 8:30 PM, without booking; for now they are not sold for Sundays.
Who can use my seats?
The people you name to us. We ask for the details of each person who will use your space, and verify their identity, before they are given access.
Can I use SproutBox as my business address for GST?
Members on a private office or team room can use the SproutBox address for GST registration. Ask us for the documents you need.
Is there parking?
Paid parking is available at Mall of Mysore.
Questions
- Email: care@sproutbox.in
- Phone: +91 93192 11223
- Address: SproutBox Coworking Space, 4th Floor, Mall of Mysore, Nazarbad Mohalla, Mysuru, Karnataka 570010